Our Pricing
Choose the right plan for your business
Free setup with our integration partners
If your stack runs on a Neto integration partner, onboarding is included — no setup fee. Custom or in-house tools need hands-on integration work.
Lead Docket, Filevine, Neos, SmartAdvocate, Litify, Salesforce, HubSpot, Lawmatics, DocuSign, PandaDoc, and more.
For tools outside our partner network — proprietary case management, in-house CRMs, or anything that needs hands-on setup. One-time fee, white-glove rollout.
Pay for what you use, nothing more
Communications are billed as credits — one rate card across every channel.
Commit by the quarter.
Save on every minute.
Credit plans are entirely optional. Lock in a lower per-minute rate by prepaying a quarterly minimum — or stay pay-as-you-go. Your discount applies to all usage, so the more you run on Neto, the more you save.
How it works
A commitment plan is a quarterly prepayment that buys your usage at a lower, locked-in rate.
Plans are quarterly commitments that auto-renew each quarter.
Pay your tier's quarterly minimum upfront at the start of each quarter.
That payment prepays your usage at your tier's locked-in rate.
Usage beyond the prepaid minimum is billed at the same rate — never a cap.
Unused credits roll over within the quarter and reset at the start of each new one.
Rates shown are per voice AI minute. Quarterly minimums are paid upfront and prepay usage at the listed rate.
Enterprise terms are negotiated individually. Questions? Your Neto specialist can walk you through any tier.
How transfer billing works
When your AI agent transfers a caller to a live human, billing switches from the Voice AI rate to the much lower Transfer rate the moment the human is connected.
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